"Genuine listening means suspending memory, desire, and judgment — and, for a moment at least, existing for the other person." — Michael P. Nichols
This quote, which arrived in my e-mail inbox last week, seemed, at that time, very appropriate as it applies to my job as a development professional. It is my job to build lasting, meaningful relationships with alumni, friends, students and staff of SMU. While away in Chicago at a development conference, listening seemed to be a recurring theme.
The message conveyed in this quote is also essential in marriage - my top priority. To listen is to genuinely and fully give yourself over to the other person, if only for a short time. Listening, it has been said, is the greatest gift one can give to another. My husband has a real knack for listening, even when I may not think he's actually doing so. And listening to one another has saved us many, many times.
But listening - existing for the other person - truly came into play last night as a heartbroken close friend called to speak with me about the tragic, unexpected loss of her father over the weekend. As I listened to her cry, listened to her tell of her sadness over the memories they will no longer be able to make, the unfairness of his death and just her utter confusion and shock over this loss, I felt my own tears, my own shudder at the thoughts which came flowing from my friend. I wasn't crying for myself, or the thought of losing someone I love, I was crying with my friend because of her pain. I was existing for her, feeling some of that heartbreak with her. And when she was ready to end the conversation, I merely said, "I love you. I'm here for you," and then we said "good-bye." Suspending memory, desire and judgment in those moments on the phone with my friend...genuinely listening, is really the only gift we have to offer our friends during times of unspeakable sadness.